Terms and Conditions

Website owner, the offering, and binding of Terms

This website is owned and operated by TPGTuned. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors to purchase digital items. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

 

Commercial terms for purchasing services

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process. (iii) You are not allowed to send a copy of your tune that was made for you, to another person's car. The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time and to correct pricing errors that may inadvertently occur.

Return and refund policy

This is a digital file that will be emailed to you. Therefore there can be no refunds or warranty claims. By purchasing the e-tune you acknowledge this fact. No Refund once the map has been sent out over email. 

Disclaimer

  1. Customers are aware that tuning procedures must be performed at various wide open and partial throttle conditions and accept responsibility for doing so in a safe and lawful manner.
  2. Customers know and accept the potential risk of running their vehicle while tuning, which includes but is not limited to engine failure, power train failure, and suspension and tire failure.
  3. Customers are responsible for ensuring their vehicles are in proper running condition and ready to be tuned. Delays or issues that arise during the tuning process may result in your tuning timeslot being rescheduled at a later date. TPG Tuning is not responsible for any mechanical issues that may cause delays. Customers are solely responsible to prepare their vehicle for their requested tune time. 
  4. Customer commits that all parts of the vehicle are in good condition and are capable of full power and full throttle performance during any test performed.
  5. TPG Tuning is not responsible for any damage to the vehicle or owner during or after any part of the tune process, inclusive of any lost in past, current, or future revenue.
  6. Customer will hold harmless TPG Tuning LLC., its employees, associates, and shareholders free from all liability for any damage that may occur during the Tuning/logging process.
  7. Customer has all proper insurance required to test the vehicle.
  8. Customer agrees that vehicle is in proper tuning condition. If the vehicle is not in proper running condition the customer can reschedule their tuning time or pay and additional fee to TPG Tuning for diagnostic help. Fees will be discussed and pro rated between customer and TPG.
  9. I agree that I am the proper owner of the vehicle and am allowed to agree to this contract for this vehicle.
  10. By beginning the tuning process, customer agrees to all terms and conditions set forth above and agrees to not hold TPG Tuning LLC. liable for any issues or events that may be the result of the e-tuning process. 

By submitting an order to TPGTuned, customers hereby acknowledge and agree to abide by the above "Terms and Conditions" of TPGTuned.